Customer Service


We appreciate your time and strive to quickly and accurately provide answers to your questions.

Online Shop Support

For information regarding online orders or our Online Shop:

Phone: 1800 801 891*

E-Mail: click here

Our Online Shop Customer Service advisors are available:

Mon to Fri 7am-5pm (EST)

*‘Freephone’ only applies to landlines


We will strive to respond to your online shop enquiries within 1-2 days.

General Consumer Enquiries

For all general consumer enquiries that are not related to our online shop:

Phone: 1800 801 891* and listen to the options.

adidas Group

For information on the adidas Group, please visit:


For employment opportunities at the adidas Group please visit: