Customer Service

Online Shop Support


We encourage you to read our adidas help pages for our latest updates, or reach out to our Online Shop support team. 


Due to delays with our distribution partner,  please allow an additional 5-10 business days for your order to be fulfilled.


If you are wanting to know where your existing order is, you can get updates via the AusPost Website or by downloading the AusPost App here.


Call Us: 1300 110 095


Monday - Friday 7AM - 6PM AEDT

Saturday - Sunday 8AM - 5PM AEDT



Or you can reach us on our chat channels below between:

Monday - Friday 8AM - 8PM AEDT

Saturday - Sunday 8AM - 5PM AEDT





Live Chat: Click the icon on bottom right of your screen, or download the adidas app to chat now:

App Store (Click here)

Google Play (Click here)



Message us on Facebook


adidas Group

For information on the adidas Group, please visit:


For employment opportunities at the adidas Group please visit: