Customer Service


We appreciate your time and strive to quickly and accurately provide answers to your questions.

Online Shop Support

For information regarding online orders or our Online Shop:


Phone: 1300 110 095 *

*‘Freephone’ only applies to landlines


E-Mail: click here

We will strive to respond to your online shop enquiries within 1-2 days.


Live Chat:

Click the icon on bottom right of your screen, or download the adidas app to chat now:

App Store (Click here)

Google Play (Click here)


Our Online Shop Customer Service advisors are available:


Mon to Fri 9am-5pm (AEDT)

General Consumer Enquiries

For all general consumer enquiries that are not related to our online shop:

Phone: 1300 110 095 * and listen to the options.

adidas Group

For information on the adidas Group, please visit:


For employment opportunities at the adidas Group please visit: