GET ACCESS TO CALM
Redeem your adiClub points to unlock Calm Premium and recharge your body.
THIS IS ADICLUB
HOW ADICLUB WORKS
ON NOW FOR ADICLUB MEMBERS
LEVELS AND BENEFITS
ONE ADICLUB, ALL ADIDAS APPS
Level Points cannot be transferred between members. Level Points have no cash value and cannot be exchanged for cash.
In order to requalify, you must earn the correct number of points for your level. The number of points that you will need to requalify depends upon your level. The requalification period starts on the date you reach a new level and ends 12 months later, always at the end of the month. Every point that you earn after your last level entry will accumulate toward valid requalification points for your level.
Why do I have two point balances in my account?
One balance is for points that help you level up in adiClub. The other balance is for points that you can spend on newly introduced benefits. These balances might have different amounts of points depending on how much you earn or spend.
Where can I find my points balance?
Please login to your personal adiClub account to find an overview of your points and levels.
Points to spend
Points x Discount Voucher
I purchased a discount voucher using my Points to Spend, where can I use it?
Usually, you can use your discount voucher on the adidas app, on adidas.com and in our Retail Stores. Please read the terms & conditions of your voucher.
I purchased a discount voucher using my Points to Spend, how long is it valid?
Usually, vouchers are valid for 60 days. Please read the terms & conditions of your voucher.
Can I return a discount voucher I purchased with points?
Unfortunately, no. However you can use your voucher within 60 days days after purchase. You can subscribe to our newsletter to not miss the opportunity of your benefit.
Points x Good Cause
Will I get a donation report once I contributed points for a good cause of my choice?
No. Unfortunately, points contributions are not tax deductible.
Is it possible to see the history of my good cause contributions?
Yes. Please go to your adiClub profile and click on MEMBERSHIP HISTORY to see all movements on your points accounts.
Can I subscribe to regular good cause contribution?
No. Not yet. However, you can contribute for good causes of your choice as often as you want.
Can I get my points back if I want to withdraw my contribution to a good cause?
No. Withdraws are not possible.
Points x Partnerships
The partnership voucher I want to buy with points is out of stock. Will it come back?
It might come back. Please check it out on a regular basis.
My partnership voucher does not work. What should I do?
If you do not receive a partnership voucher code either directly after your purchase or in your adiClub profile under voucher section or via email, please contact adidas Consumer Service. If have a voucher code and it does not work on the website of our partner, please contact our partner's Consumer Service.
Can I return a partnership voucher and get my points back?
No. You can't return a partnership voucher and get your points back.
Can I transfer my bought partnership voucher to another adiClub account?
No. Unfortunately neither voucher nor point transfers are possible.