Very good shoes i liked it........................

I placed an order on 9th September 2025 through the Adidas website, expecting a smooth and professional experience. Unfortunately, it was far from that. After receiving no updates for several days, I had to follow up twice just to get basic information on when my order would be dispatched. There was no proactive communication from Adidas regarding any delays or issues. Then, 10 days later, I was informed that the entire order had been cancelled—all because one item was out of stock. There was no option offered to ship the remaining items, no proper apology, and no attempt to resolve the issue or retain the order in any form. This kind of customer service is incredibly disappointing, especially from a globally respected brand like Adidas. A single out-of-stock item should not result in the cancellation of an entire order, especially after such a long wait and multiple follow-ups. Sadly, this experience has damaged my trust in Adidas. I hope the company takes real steps to improve its customer communication and order management processes. Until then, I’ll be reconsidering future purchases. What’s worse is the fact that you can still purchase, when in fact they are out of stock!