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There is an unsubscribe link at the bottom of every adidas newsletter. To stop receiving emails, click the link, enter your email address, and click submit. It can take up to a week for your request to be processed, so you may still receive marketing emails or surveys during the week after you send your request.

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What do I do if my question isn't covered here?

If you cannot find the answer to your question here, we recommend you read our help pages or contact our Online Shop Customer Service team HERE.


Please have your order details on hand when you contact us. 


Our online shop customer service team are available and happy to assist you during the following times:

  • Mon to Fri  8:00AM – 8:00PM AEDT
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