We will endeavour to have all orders shipped and processed within 1-2 business days.
| Australia |
2-5* business days
|
*PLEASE NOTE:
- Our warehouse is closed on public holidays in Melbourne, Australia. For orders placed on, or the day before one of these dates, delivery time will be extended by 1 - 2 working days. During sale periods, orders may take an extra 2-4 business days to process.
- Due to logistical difficulties in making deliveries to certain remote areas, we reserve our right to cancel your order and/or make such order subject to additional terms and conditions (including without limitation to requiring such orders to be conditional upon a minimum value of products being ordered in a single transaction). Our Customer Service team will notify you of cancellation and/or such conditions as soon as reasonably practicable after you place your order. Please note, that, unfortunately, we are unable to ship to P.O Boxes and the following areas: Norfolk Island (2899), Christmas Island (6798), Cocos (Keeling) Island & Cocos (Keeling) West (6799).
adidas charges flat shipping rates per ship-to address. The flat rates correspond to delivery method. Rates (incl. GST) are as follows:
| Delivery |
$8.50 (2-5 business days*)
|
*PLEASE NOTE: Delivery times may vary during sale or peak periods due to high order volumes.
Your total shipping charges will automatically compute during checkout prior to the completion of your order.
For all orders exceeding a value of $100, shipping is offered for free.
Most orders begin processing as soon as your online purchase is completed. adidas.com.au can only ship within Australia.
Please note that until the carrier updates their system with your tracking information, you will be unable to track your order via the online tracker. Your shipment confirmation email should include a link to track your order online. There may be some delay between the status of an order being updated on the website, however the carrier usually updates their information within one business day. Tracking information should be available as soon as you receive this email.
Yes, it is possible. During the checkout process you can choose different addresses.
Please note that this option is only valid for addresses within the same country.
Once your order has been dispatched from our warehouse you will receive a shipping confirmation email with your tracking number and link to track your order online. You will then be able to to track your order via the online tracker. There may be some delay between the status of an order being updated on the website, however the carrier usually updates their information within one business day. Tracking information should be available as soon as you receive this email however, please note that until the carrier updates their system with your tracking information, you will be unable to track your order.
The Australia adidas Online Shop can only deliver in Australia.
If you cannot find the answer to your question here, we recommend you to call our online shop customer service team (contact details here) and let the advisor know the details of your order and / or about your open question.
Our online shop customer service team is available Monday through Friday from 9a.m. to 5p.m. Our advisors are happy to assist you.