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Our advisors can help.
1800 801 891
Mon to Fri 7am to 5pm
* We may use the email address to contact you on your order status.
If you need help finding a product, use our product search at the top of any page. Simply enter either keyword(s) or a product number in the search box and press Enter.
The results of your search will be displayed on the page, with links to particular products or groups of products. You can then refine your search by selecting the various categories on the left hand side of the page displaying your search results; for example Gender, Sports, Price Range or even Colour.
The adidas online shop offers the latest and greatest gear that adidas has to offer, however, we do not carry every product that the company makes. If you can't find a product, or we are out of a size, you have a few options:
The adidas online shop offers the latest and greatest gear that adidas has to offer. Unfortunately due to the size and scope of our worldwide available product range, it is impossible for us to carry every product that the company makes.
The sizes displayed on the adidas Online Shop are US sizes for shoes and UK sizes for apparel.
To find which size is best for you, we recommend using our size conversion chart below. If you are not sure which of two sizes to opt for, we recommend getting the bigger size.
|UK||Europe||US Men's||US Women's||Centimetres|
The adidas online shop supports Internet Explorer, Firefox, Google Chrome and Safari. If you are having issues with one of these browsers, try clearing your cookies and temporary internet files, then make sure cookies for the adidas website are enabled. This should solve most problems.
If you cannot find the answer to your question here, we recommend you to call our online shop customer service team (contact details here) and let the advisor know the details of your order and / or about your open question.
Our online shop customer service team is available Monday through Friday from 7a.m. to 5p.m. Our advisors are happy to assist you.