Our advisors can help.
1800 801 891
Mon to Fri 7am to 5pm
* We may use the email address to contact you on your order status.
Terms and conditions for website use
By accessing and using any of the Site, you agree to be bound by the Terms and Conditions in their entirety in addition to any other law or regulation that applies to the Site and the Internet. If you do not agree to the Terms and Conditions in their entirety please leave the Site.
Operator of the Site
The Site is operated by adidas Australia Pty Ltd, Level 1, 37 Dunlop Road, Mulgrave, Victoria 3150, Australia (adidas) ABN 80 058 390 659.
Content on the Site
All of the content featured or displayed on the Site, including, but not limited to, logos, icons, trade marks, text, graphics, photographs, images, moving images, sound, illustrations and software, (Content) is owned by adidas, adidas AG or its affiliated companies, adidas' licensors and/or its content providers. The Site including, but not limited to, the general design and the Content, is protected by copyright, moral rights, trade marks and other intellectual property rights. Except as explicitly permitted by applicable copyright laws or under the Terms and Conditions or another agreement between you and adidas, no portion or element of the Site or its Content may be copied or reproduced in any form or retransmitted via any means. The Site, its Content and all related rights shall remain the exclusive property of adidas, adidas AG or its affiliated companies or adidas' licensors unless otherwise expressly agreed. All such rights are reserved.
Copyright and Trademarks
The copyright in all Content is and remains owned by adidas, adidas AG or its affiliated companies or adidas' licensors as appropriate. Except as may be otherwise indicated on the Site or authorised under applicable copyright laws, you are authorised to view, play, print and download Content found on the Site for personal, informational, and non-commercial purposes only. Otherwise, except as permitted by applicable copyright laws, you may not modify any Content, you may not copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any Content, and you may not reuse any Content without first obtaining the consent of adidas. For purposes of the Terms and Conditions, the use of any Content on any other website or networked computer environment is prohibited. You will not remove any copyright, trade mark or other proprietary notices from Content found on the Site.
In the event you download software (including but not limited to screensavers, smart phone applications, icons, videos and wallpapers) from the Site, the software, including any files, images incorporated in or generated by the software, and data accompanying the software (collectively, the Software) are licensed to you by adidas. adidas does not transfer title to the Software to you. You own the medium on which the Software is recorded, but adidas and/or its licensors retains full and complete title to the Software, and all intellectual property rights therein. Except as permitted by applicable copyright laws, you may not redistribute, sell, decompile, reverse engineer, disassemble, or otherwise reduce the Software to a human-readable form.
All trade marks, service marks, logos and trade names which appear on products of adidas Group, product packaging and/or on the Site, whether registered or not (including but not limited to: the word mark "adidas", "the 3-Bars logo", "the Trefoil logo", "the Globe", "the 3-Stripes mark") (the Trade Marks) remain the exclusive property of adidas, adidas AG or its affiliated companies or adidas' licensors (as appropriate) and are protected by applicable trade mark laws and treaties. You may not use, copy, reproduce, republish, upload, post, transmit, distribute, or modify any of the Trade Marks in any way, including in advertising or publicity pertaining to distribution of materials on the Site, without adidas' prior written consent. The use of any of the Trade Marks on any other website or network computer environment, for example the storage or reproduction of (a part of) the Site in any external internet site or the creation of links, hypertext, links or deeplinks between the Site and any other internet site, is prohibited without the express written consent of adidas.
Disclaimer of warranties
The Site and the Content are free of charge and provided 'as is' and, except to the extent required by law, without any warranties of any kind. The information on the Site is for general information purposes only and does not constitute advice.
Except to the extent required by law, adidas does not represent or warrant that the information and/or facilities contained in the Site are accurate, complete or current, or that the Site or the server that makes the Site available are free of viruses or any other harmful components. Further, adidas will not provide for specific IT infrastructure or connectivity. Thus adidas cannot represent or warrant the Site will be uninterrupted or error free. Except to the extent required by law, adidas does not make any warranties or representations regarding the use of the Content on the Site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.
Limitation of liability
Your use of the Site is at your own risk. Where conditions, warranties or consumer guarantees implied or applied by law cannot be excluded, adidas limits its liability, where it is entitled to do so: in respect of services, to the resupply of the relevant services or paying the cost of that resupply; and, in respect of goods, the repair or replacement of the relevant goods or paying the cost of that repair or replacement. Otherwise, to the maximum extent permitted by law, neither adidas, nor any of its employees, officers, directors or any of its agents, contractors or any other party involved in creating, producing or delivering the Site or any Content will be liable for any direct, indirect, special, consequential or other loss or damage to any person or entity, however caused (whether by negligence or otherwise) that results from the use of, or the inability to use, the Site or Content or any other material or product provided to you via the Site, including damage caused by viruses or any incorrectness or incompleteness of the information on the Site, or relating to the performance of the products obtained via the Site or otherwise arising out of or in connection with the Site or the Terms and Conditions, even if adidas has been advised of the possibility of any such loss or damage.
The limitations and exclusions set out in this section do not apply to any liability of adidas for wilful misconduct, fraud or gross negligence (being negligence involving a deliberate or reckless disregard or a risk which would be apparent to a reasonable person in the same circumstances).
Links to third parties
Misuse of the Site
You are prohibited from using the Site to post or transmit any User Generated Content (as defined below) which infringes or may infringe third party intellectual property rights or which is threatening, false, misleading, inflammatory, defamatory, invasive of privacy, obscene, pornographic, abusive, discriminating, illegal or which could constitute or encourage conduct that would be considered a criminal offence, violate the rights of any party or which may otherwise give rise to civil liability or violate any law. adidas may deny you access to the Site at any time in its sole discretion, and which shall include situations where adidas believes that your use of the Site is in breach of any of the Terms and Conditions and/or applicable laws.
You are also prohibited from using the Site to advertise or perform any commercial solicitation.
User Generated Content
All opinions, remarks, comments, artwork, graphics, photographs, links, questions, suggestions, information, videos and other materials that you or other users of the Site post to the Site or transmit using the Site (User Generated Content) will be deemed non-confidential and non-proprietary. adidas shall have the non-exclusive, royalty-free, right and licence to use, copy, distribute and disclose to third parties any User Generated Content for any purpose, in any medium and throughout the world .
You acknowledge and agree that adidas only acts as a passive conduit for the distribution of the User Generated Content and is not responsible or liable to you or to any third party for the content, accuracy of or for any offensive, unlawful or objectionable content you may encounter on the User Generated Content. adidas shall not be continuously monitoring User Generated Content published by you or moderating between users, nor shall adidas be under an obligation to do so. Without limiting the generality of the foregoing, you acknowledge and agree that any remarks, opinions, comments, suggestions and other information expressed or included in the User Generated Content do not necessarily represent those of adidas. Any use by you of the User Generated Content is entirely at your own risk. You represent and warrant that any User Generated Content posted or transmitted by you is original to you and does not copy the work of any third party or otherwise infringe any third party intellectual property rights, rights of privacy or personality rights and does not contain any defamatory or disparaging statements. Furthermore, you represent and warrant that you have the capacity to grant the licence as stipulated in this paragraph. You agree to indemnify adidas and keep adidas indemnified against all costs, expenses, damages, losses and liabilities incurred or suffered by adidas or its affiliated companies related to any User Generated Content posted or transmitted by you or your other use of the Site.
adidas reserves the right at its sole discretion to block ,remove (in whole or part) or restrict any User Generated Content posted or transmitted by you and which adidas believes is not in accordance with the Terms and Conditions (including materials which infringe or may infringe third party intellectual property rights, rights of privacy or personality rights), or is otherwise unacceptable to adidas without notice, and without liability to you or anyone else.
You warrant that your User Generated Content is not confidential or proprietary. You grant, and warrant that you have the right to grant, to adidas a non-exclusive, non-revocable, worldwide, transferable, royalty-free, perpetual right to use your User Generated Content in any manner or media now or later developed, for any purpose, commercial, advertising, or otherwise, including the right to translate, display, reproduce, modify, create derivative works, sublicense, distribute, assign and commercialize without any payment due to you.
You agree to promptly notify adidas in writing (see How to Contact Us below for contact details) of any User Generated Content (or other Content) which breaches the Terms and Conditions. You agree to provide to adidas sufficient information to enable adidas to investigate whether such User Generated Content (or other Content) breaches the Terms and Conditions. adidas agrees to make good faith efforts to investigate such complaint and shall take such action as adidas in its sole discretion decides. However, adidas does not warrant or represent that it will block or remove (in whole or part) such User Generated Content or other Content.
adidas maintains the policy of not reviewing or accepting any unsolicited submissions of ideas, inventions, designs and/or other materials related to adidas business (including without limitation footwear, apparel, sporting goods and services) whether consisting of texts, images, sounds, software, information or otherwise (the Materials) from persons external to adidas. You should therefore not post any Materials on the Site or send these to adidas by e-mail or otherwise.
How you can contact us
If you have any questions or comments about the Site or the Terms and Conditions or in the event that you wish to make a complaint regarding the Site (or its Content), then please contact us. The contact details are:
adidas Australia Pty Ltd,
Privacy officer ,
Level 1, 37 Dunlop Road,
email : click here
Call : Customer Service 1800 801 891 (freephone)
Changes to the terms
adidas reserves the right, at its discretion, to change, modify, add, or remove portions of the Terms and Conditions at any time. Please check the Terms and Conditions periodically for changes. Your continued use of the Site following the posting of changes to the Terms and Conditions will mean you accept those changes.
Each provision of the Terms and Conditions shall be construed separately and independently of each other. If any provision is deemed invalid, void or otherwise unenforceable, that provision shall be deemed severable from and shall not affect the enforceability of any of the other provisions of the Terms and Conditions.
If you want to order products via the Site, please also read the Delivery Terms.
Applicable Law and Jurisdiction
The Terms and Conditions shall be governed by the laws of Victoria, Australia, and you and adidas hereby submit to the non-exclusive jurisdiction of the courts of Victoria.